Privacy Policy
This Privacy Policy explains how Gentlehillroad Inc. collects, uses, discloses, and protects personal information submitted to our website and while we provide services. We aim to be transparent about information practices so managers, HR partners, and site visitors can make informed choices. This page describes categories of data we collect, the purposes for processing, lawful bases, your choices including cookie options, and how to contact our team. If you have questions or need a different format of this policy, contact us at [email protected] or call +1 (617) 555-0143.
Information we collect
We collect personal information that you provide directly when you communicate with us, request services, sign up for materials, or use the contact form. Typical items include your full name, company, email address, phone number, and the content of messages you send. When you engage for coaching, workshops, or pilots we may also collect role and team information needed to design the work. Website usage data is collected through standard web logs and cookies, and may include IP address, browser type, pages visited, and time stamps. We do not collect sensitive personal data such as race, health, or political opinions through our public forms. For client engagements we may retain additional project records necessary to deliver services, such as workshop materials, agreed outcomes, and anonymized feedback used for measurement. We limit collection to what is necessary to provide and improve our services and to respond to inquiries.
Quick summary
We collect contact details you provide and non-identifying analytics to improve site and services. We avoid collecting unnecessary sensitive data.
How we use information
We use collected information to respond to inquiries, deliver contracted services such as workshops and coaching, issue invoices, and communicate operational details about engagements. Contact details allow us to schedule discovery calls, send proposals, and provide follow-up support. Usage data and cookies help us understand how visitors interact with the site so we can improve content, navigation, and performance. When you participate in measurement activities we aggregate or anonymize results to report improvements without sharing personal identifiers. We rely on appropriate legal bases for processing, including performance of a contract when you engage us, legitimate interests for improving our services, and consent where required for marketing or tracking. We do not sell personal data. Where we process data on behalf of a client as part of a contracted engagement, our role and responsibilities are described in that agreement and we follow the client instructions and applicable law.
Uses include
- Responding to requests and scheduling
- Delivering workshops and coaching
- Improving site and resources
Cookies and tracking
Our site uses cookies and similar technologies to support essential site functions, remember choices you make, and collect analytics about page visits. The cookie consent control presented on the site allows you to accept or reject analytics cookies. Essential cookies are required for the site to function and are used to maintain accessibility and the cookie modal state. Optional analytics cookies help us measure traffic, improve content, and detect errors. We use a limited set of third-party analytics providers that do not collect more information than necessary; where analytics are used we take steps to minimize personally identifiable data and offer controls to opt out. You can adjust cookie preferences at any time using the visible cookie control on the site. If you block cookies you may lose some convenience features and site behavior may change. For client engagements, additional tracking or measurement tools will only be used with explicit agreement and appropriate disclosure to participants.
Cookie choices
Use the cookie box bottom-right to accept or reject analytics cookies. Essential cookies remain active to support the interface.
Data retention and security
We retain personal information only as long as necessary for the purposes described, to meet contractual obligations, or to comply with legal requirements. Contact records tied to active client relationships are kept for the duration of the engagement and for a reasonable period afterward to support follow-up, invoicing, and dispute resolution. Anonymous or aggregated data derived from analytics is retained for site analytics and product improvement. We maintain administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. Access to personal data is restricted to authorized staff and contractors who need it for legitimate business purposes. While no system is completely secure, we review and update security practices regularly and require secure handling by third-party service providers under contract. If a data incident affects personal information we will follow applicable notification rules and notify affected individuals and regulators as required by law.
Retention highlights
We keep client engagement data for project continuity and legal needs and remove or anonymize data when no longer required.
Your rights and choices
Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. These rights can include access to the data, correction of inaccurate information, deletion of personal data, restriction of processing, objection to certain processing, and data portability where applicable. To exercise these rights, contact us using the details below. We will verify requests to protect privacy and apply any applicable exceptions established by law. For marketing communications you can unsubscribe at any time using the link in the email or by contacting us. You may also control cookie preferences using the cookie control on the site. If you believe we are not responding appropriately, you may have the right to lodge a complaint with your local data protection authority. We will cooperate with regulatory authorities and aim to resolve concerns promptly.
Manage your data
To access or manage your data, contact us and we will guide you through verification and next steps.
Contact and data controller
Gentlehillroad Inc. is the data controller for personal information collected through this website and in the course of providing services, unless otherwise stated in a specific engagement agreement. Our contact details are provided below for privacy inquiries, data access requests, or to exercise rights described in this policy. We will respond to reasonable requests and provide information about processing activities that concern you. For privacy matters related to a client engagement, the engagement agreement may specify the controller and processors involved. If you need assistance or an alternative language version of this policy, reach out to [email protected] or use the phone number and address below.
144 Gentle Hill Road, Suite 200
Boston, MA 02130
Phone: +1 (617) 555-0143
Email: [email protected]
Policy updates
We may update this policy to reflect operational or legal changes. The effective date will be updated on the page and significant changes will be communicated as appropriate.
For information about terms that govern use of our services see the Terms of Service. To get in touch for operational questions or to exercise rights, use our Contact page.